Return & Exchange Policy

Return & Exchange Policy

1. Returns

We accept returns within [3] days of the purchase date. To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• The item must be in its original packaging.
• Proof of purchase (receipt or order confirmation) is required.

Certain items are non-returnable, including:

• Gift cards
• Personal care items (if opened)
• Final sale or clearance items

2. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [buysell.buying@gmail.com] with your order details and photos (if applicable).

3. Refunds

Once your return is received and inspected:

• We will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original payment method within [7] business days.
• Shipping costs are non-refundable (unless the return is due to our error).

4. Shipping Returns

Customers are responsible for return shipping costs unless the item is defective or incorrect.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

5. Late or Missing Refunds

If you haven’t received a refund yet:

1. Check your bank account again.
2. Contact your credit card company.
3. Contact your bank.

If you’ve done all of this and still have not received your refund, please get in touch with us at [your contact email].

6. Contact Us

If you have any questions about our Return & Exchange Policy, please get in touch with us:

• 📧 Email: buysell.buying@gmail.com
• 📞 Phone: +8801750604587
• 📍 Address: House-05, Road-03, Sector-10 Uttara Dhaka-1230, Bangladesh.